All our domestic deliveries would be executed by the following logistic companies: Transmark, Airpak Express.
Once your order is successfully placed, our customer service team will verify and confirm your order through email, phone or SMS. After verification of order, you will receive the tracking number via SMS and a copy of Invoice via Email. Expectedly, you will receive the order according to the following schedule:
- 1 to 3 business days for Peninsular Malaysia (Excluding Sundays and Holidays)
- 5 to 6 business days for East Malaysia (Excluding Sundays and Holidays)
On business days (excluding Sundays and Holidays), all orders will be dispatched from the warehouse within 24 hours of order placement. For any order placement on Saturday and Sunday, the shipment will follow the next week.
Once the order is out of the warehouse, you can track it. The tracking number* will be made available to you through a delivery notification email**.
*Logistics companies provide the tracking number to Eagle Eyes. We cannot be held responsible in any way for errors in logistics or provider’s website content.
**For updating tracking information on the logistic company’s website, it may take 24 hours.